Privacy Policy

At Tweed Valley Studio, we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect We may collect personal information that you voluntarily provide to us when you visit our website, book our services, or contact us. This information may include:

Name
Email address
Phone number
Billing information
Any other personal information you choose to provide

2. How We Use Your Information We use the information we collect in the following ways:

To provide, operate, and maintain our website and services
To process transactions and manage bookings
To communicate with you, including responding to your inquiries and providing customer support
To send you promotional and marketing communications, with your consent
To improve our website and services based on your feedback and usage
To comply with legal obligations

3. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

With service providers who assist us in operating our website and services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
To comply with legal requirements, such as a law, regulation, court order, subpoena, or legal process
To protect the rights, property, and safety of Tweed Valley Studio, our customers, or others

4. Data Security We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the information we have collected to another organization, or directly to you, under certain conditions.

6. Changes to This Privacy Policy We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy